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National · Intelligence report

MSME Web Adoption Report

Most Jamaican MSMEs are early in their web adoption. Of 86,815 businesses scored for digital maturity, 93.9% grade 'F' — the lowest band. This report shows the national maturity distribution and the scale of the modernization opportunity.

Methodology revised 2026-05-31 · figures refreshed weekly
86,815
Businesses scored
81,486
Grade 'F' (lowest)
93.9%
Share grading F
523
Grade 'A' (top)

National digital-maturity distribution (A–F)

A 523
B 2,922
C 998
D 886
F 81,486

FAQ

What is digital maturity?

A composite A–F grade of how developed a business's online presence is (website, social, discoverability, contactability).

Why do so many businesses grade F?

Many Jamaican MSMEs operate fully offline or via personal WhatsApp/social. That's a gap, not a failure — and a large opportunity for service providers.

Want the businesses behind these numbers? Explore the masked feed on /search, browse curated opportunities, or request access to reveal contacts & export. See all reports → /reports.